Contact Brand Village

We’d love to hear from you. Whether you have a question about one of our products, need help with an order, or simply want to get in touch, the Brand Village team is here to help.

Get in Touch

Please reach out using any of the following methods and we’ll get back to you as quickly as possible:

• Email: hello@brandvillage.co.uk
• Response Time: We aim to respond to all enquiries within 24 hours during business days (Monday–Friday, 9am–5pm GMT).

Customer Service

For questions about orders, returns, or deliveries, please include your order reference number in your message and we’ll be able to assist you as quickly as possible.

Product Enquiries

Interested in a specific product or looking for something you can’t find on our site? Drop us a message — our team has access to an extensive range of LYDC London designs and we’re happy to help you find exactly what you’re looking for.

Press & Collaborations

For press enquiries, wholesale opportunities, or brand collaboration proposals, please email us with full details of your request and a member of our team will be in touch shortly.